Apria

So.. I've been sitting here all morning, waiting for them to come and deliver my husband's oxygen and equipment. They said between ten and two.  Ok.  It's now 5 minutes to two and we looked on the website and they CHANGED their time to 1-5  I swear- liberally! These people were apparently trained by the Cable company. How HARD is it to get an honest timeline on a delivery?  You can't schedule it until the day you want the delivery and in the case of Chris and his oxygen/sleep apnea machine- which is BROKEN- we need it TODAY.  I am willing to work with a four hour window, but not an EVER-CHANGING four hour window and if they were going to change it, they should have done me the courtesy of a phone call.  I should not be surprised.  Twelve years ago when my mother died, I called them to pick up her bed. I called them the night before and said I understood that they could not get it right then, but that they would pick it up the next day.  After waiting till 3 pm that day I called and was airily told that oh now they would pick it up the next day, or maybe the next.  I exploded as only I can.  I told them if they did not come for it THAT NIGHT, they could find it in the middle of Twenty-nine Palms Highway.  I was somewhat serious.  My father was NOT going to have that empty bed in the middle of the living room one more night!  I suppose you have to threaten them.  Chris just called them and they should be here soon.  This is no way to run a business, but when you are the only game in town, you can be assholes.